Privacy Policy

Last Updated: January 2026

IMC Metals America ("IMC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with the IMC website.

1. Information We Collect

We may collect information about you in the following ways:

a. Personal Information

Information you voluntarily provide to us, including but not limited to:

Name
Company name
Email address
Phone number
Job title
Mailing address
Information submitted through contact forms, quote requests, or inquiries

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, such as:

IP address
Browser type and version
Operating system
Pages viewed and time spent on the Site
Referring URLs
Device information

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website performance, and improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and quote requests
Providing products, services, and customer support
Improving website functionality and user experience
Marketing and business development communications
Analyzing usage trends and website performance
Complying with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

Service Providers: With third-party vendors who assist us in operating our website, CRM systems, marketing platforms, or analytics tools
Legal Requirements: If required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of company assets

All third-party service providers are required to protect your information and use it only for authorized purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot ensure absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access, correct, or delete your personal data
The right to object to or restrict certain processing
The right to withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is intended for business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. International Users

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

IMC Metals America
Email: info@imc-ma.com
Phone: 704-482-8200
Address: (Add business mailing address)

By using this website, you acknowledge that you have read and understand this Privacy Policy.